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Our product line includes a variety of outdoor equipment such as camping, hiking, hunting, fishing, shooting, cycling, boating and skiing.

Yes, welcome to place an sample order to check quality or market. You can contact us.

How can Zennison guarantee quality?

We ensure a pre-production sample before beginning mass production, and a final inspection should always occur before shipment.

What are your advantages?

We have been engaged in the export of tents and tent accessories for over 20 years. With our own machinery, skilled workforce, and experienced designers, we are capable of meeting your specific requirements to the best of our ability.

What is your service?

We offer OEM and ODM services, with accepted delivery terms including FOB, CFR, and CIF. We accept payment in USD or CNY via T/T, L/C, or Western Union. Our team is fluent in both English and Chinese.

What is the procedure for placing an order?

Firstly, please provide us with your requirements. Secondly, we will offer a quotation based on your requirements or our suggestions. Thirdly, the customer confirms the artwork and pays a deposit for the formal order. Fourthly, we arrange production and shipment before receiving payment of the balance.

Can I put my logo on the product?

Certainly. Kindly furnish us with the AI file of your logo, so that our designer can create a mock-up for your approval.

Are you able to accommodate small orders?

Yes. If you are a small retailer or starting up business, we are definitely willing to grow up with you. And we are looking forward to co-work with you for a long term relationship.

Can you support custom packing?

Sure, we welcome custom poly bags with warning text as well as gift boxes or display boxes.

How do you ship the goods and how long does it take to arrive?

According to your order quantity, we typically arrange shipment by sea, air or express. Shipping by sea takes approximately 20-30 days, while shipping by air takes around 5-7 days and express delivery usually arrives within 3-5 days.

Which Payment Method do you offer?

Currently, we accept payment in USD , CNY or other payment currency via PayPal, T/T, L/C, or Western Union. If you have any issues with your payment or order, please contact us via email info@zennisonoutdoor.com to get instant support.

Which Payment Method do you prefer?

US dollars or CNY.

Can you accept payment with L/C?

Yes, but we need check it first. You can use it if it passes the approval of our bank.

Do you have specific process of commission?

Yes. The commission need to be applied to the company before quotation and will be given after approval. We will remit the commission to the client after payment in full.

How can I get support?

If you have any issues with your payment or order, please contact us via email info@zennisonoutdoor.com to get instant support.

Which issues will be late?

1. Logistics issues: Delays or problems in logistics transportation can occur. This may include breakdowns of ships, airplanes, or trucks, adverse weather conditions, traffic congestion, or operational issues with the transportation company. These factors can lead to delays or the inability to deliver your goods as planned. 2. Supply chain issues: Problems at any link in your supply chain, such as delays from raw material suppliers, manufacturing process failures, or quality issues, can impact the delivery time of your goods. 3. Natural disasters: Natural disasters like earthquakes, hurricanes, floods, heavy rainfall, and others can have a severe impact on logistics and supply chains, resulting in the inability to deliver goods on time. 4. Transportation restrictions or policy changes: Government restrictions on the import and export of goods, new tariff policies, trade disputes, or policy changes can impede or delay the delivery of goods. 5. Unforeseen events: Unexpected events like war, terrorist attacks, social unrest, or sudden global health crises can have unpredictable effects on global supply chains and logistics, causing delays or disruptions in the delivery of goods. But when faced with these situations, as a professional supplier, we will make efforts to resolve the issues. This may involve providing alternative solutions, rescheduling delivery times, or coordinating with logistics partners to find solutions.

What should we do if we are not satisfied with your support?

If you are dissatisfied with our service, we will assign our most professional customer representative to assist you until your satisfaction is met. If you are unsatisfied with our products, we will arrange for a return or exchange. In a word, we will maximize to reduce the loss of customers.

Do you support with your Free Sample?

Yes, we can provide a free sample , if it is in stock. What's more, we have untimed Inventory Clearance, for more details, please focus on our website zennison.com or zennisonoutdoor.com.

Can I order with customization service?

Yes, we can offer customization service.

Do you have any groups or official social accounts?

Yes, we have our official Facebook, Instagram, YouTube and LinkedIn account, just search Zennison Outdoor. Or check below.

How do you ship the goods and how long does it take to arrive?

According to your order quantity, we typically arrange shipment by sea, air or express. Shipping by sea takes approximately 20-30 days, while shipping by air takes around 5-7 days and express delivery usually arrives within 3-5 days.

Which issues will be late?

1. Logistics issues: Delays or problems in logistics transportation can occur. This may include breakdowns of ships, airplanes, or trucks, adverse weather conditions, traffic congestion, or operational issues with the transportation company. These factors can lead to delays or the inability to deliver your goods as planned. 2. Supply chain issues: Problems at any link in your supply chain, such as delays from raw material suppliers, manufacturing process failures, or quality issues, can impact the delivery time of your goods. 3. Natural disasters: Natural disasters like earthquakes, hurricanes, floods, heavy rainfall, and others can have a severe impact on logistics and supply chains, resulting in the inability to deliver goods on time. 4. Transportation restrictions or policy changes: Government restrictions on the import and export of goods, new tariff policies, trade disputes, or policy changes can impede or delay the delivery of goods. 5. Unforeseen events: Unexpected events like war, terrorist attacks, social unrest, or sudden global health crises can have unpredictable effects on global supply chains and logistics, causing delays or disruptions in the delivery of goods. But when faced with these situations, as a professional supplier, we will make efforts to resolve the issues. This may involve providing alternative solutions, rescheduling delivery times, or coordinating with logistics partners to find solutions.

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